Pacific Union adopts the straight-through transaction model (STP). Customer transactions are real market situations. Nevertheless, we cannot guarantee all customer orders can be executed at the specified price due to the complexity of the foreign exchange market. Regardless of the situation, the Pacific Union ensures that customer orders are executed in a fair market quotation environment. If you have any inquiries on the transaction of orders, you may email your account number, order number and issue concerned to firstname.lastname@example.org. We will check the order status and reply to you in 1 to 3 working days.