In order to protect the security of your account's information, you should submit the request to info@puprime.com using your registered email. The necessary details include:
"1. Full Name
2. Registered Email Address
3. Reason for the Change
4. Photo of both the front and back of your Proof of Identity
5. A Selfie of Yourself holding with your Proof of Identity (An example is provided below for reference)"
Once we received all your information, relevant department will process it within one working days.
Note: Please be advised that withdrawals will be unavailable for 48 hours after successful modification of your security authenticator.
