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  1. Help Center | PU Prime | More Than Trading
  2. アカウントマネジメント
  3. アカウント詳細
  1. Help Center | PU Prime | More Than Trading
  2. アカウントマネジメント
  3. アカウント詳細
このセクションの記事
  • MT4/MT5の取引サーバー(デモを含む)を選択できますか?
  • 認証アプリをリセットするにはどうすればよいですか?
  • PU Primeのレバレッジは何ですか?
  • 高度な本人確認の一環として受け入れられる書類は何ですか?
  • なぜ顔認証を完了する必要があるのですか?
  • 居住住所の更新方法
  • アカウントに登録されている名前を変更するにはどうすればよいですか?
  • なぜ私の本人確認書類(POI)は拒否されたのですか?
  • なぜ私の住所証明書(POA)は拒否されたのですか?
  • プロフィールアカウントを閉鎖/キャンセル/終了する方法は?
もっと見る

メールアドレスの更新方法は?

- まだ元の登録メールアドレスを使用している場合:

1. クライアントポータルにログインし、「プロフィール」へ移動します。

 

2. 「セキュリティ管理」をクリックし、メールアドレス欄の「変更」ボタンを選択します。



3. メールアドレス変更を進めるために「確認」ボタンをクリックします。 (アカウントの資金の安全を確保するため、メールアドレス変更後、T+2日間は出金ができませんのでご注意ください。)




4. セキュリティ認証のポップアップウィンドウで「コード送信」をクリックすると、元の登録メールアドレスに認証コードが届きます (届かない場合は受信箱または迷惑メールフォルダをご確認ください)。届いたコードを入力欄に入力し、「確認」をクリックして進めます。


 


5. 現在のパスワードを入力し、新しいメールアドレスを入力します。次に「コード送信」をクリックすると、新しいメールアドレスに認証コードが届きます(届かない場合は受信箱または迷惑メールフォルダをご確認ください)。届いたコードを入力欄に入力し、「確認」をクリックして手続きを完了します。

 

 

- もう元の登録メールアドレスを使用していない場合:

アカウント情報の安全を守るため、登録メールから info@puprime.com へリクエストを送信してください。必要な情報は以下の通りです:

  1. 氏名
  2. 登録メールアドレス
  3. 新しいメールアドレス
  4. 変更理由
  5. 本人確認書類の表面と裏面の写真
  6. 本人確認書類を持った自撮り写真(参考例は下記)
  7. 本人確認書類の末尾4桁

注意:登録時に提出した本人確認書類をご提供ください。
 




すべての情報を受け取り次第、関連部署が1~3営業日以内に処理いたします。

注:メールアドレスの変更が完了した後、48時間は出金ができませんのでご了承ください。
 

 

 

 

 

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

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Copyright © 2026 PU Prime.