- About PU Prime
- Account Management
- Trading Platforms
- Trading Enquiries
- Deposits and Withdrawals
- Promotions
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Account Details
- What is the account opening document requirement in PU Prime ?
- How to close or delete my trading account?
- Can I provide ID as Proof of Identity and as Proof of Address at the same time?
- How many trading accounts can I open?
- How long does it take to complete the account opening application?
- How to continue my account registration while my email address has been registered ? See all 25 articles
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MetaTrader 4 / MetaTrader 5
- How to change Master / Investor password in Metatrader Mobile Application ?
- How to change Master / Investor password in PC?
- How to reset Meta Trader password in Client Portal?
- How to download MT4/MT5 platform from the Client Portal?
- How to change/forget my password?
- What is the purpose of setting an investor password? See all 23 articles
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WebTrader
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Withdrawals
- How to withdraw funds via Client Portal?
- How to withdraw funds via international bank transfer?
- How to withdraw funds via credit card?
- How to add a secondary withdrawal method for my credit card leftover amount?
- How to archive my credit card details if the card is no longer in use?
- How to withdraw funds via E-Wallet? See all 12 articles
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Christmas Spin & Win Promotion
- How to unlock the wheel for Christmas Spin & Win promotion?
- Which types of account can participate in the Christmas Spin & Win promotion?
- When is the Christmas Spin & Win promotion period?
- What are the rewards that can be obtained from the Christmas Spin & Win promotion?
- When does the client receive the credit from Christmas Spin & Win promotion?
- What is the deposit and trading volume requirements for Christmas Spin & Win promotion? See all 12 articles
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First Deposit Cashback Promotion
- Which countries/region are eligible to participate in First Deposit Cashback promotion?
- How to apply and participate in First Deposit Cashback promotion?
- When is the promotion activation period?
- How long is the validity period for the First Deposit Cashback promotion?
- Who is eligible to participate in First Deposit Cashback promotion?
- What type of trading accounts are allowed to participate in this promotion? See all 13 articles
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100% Cash Rebate
- What kind of account can participate 100% Cash Rebate promotion and how to participate 100% Cash Rebate promotion?
- How do I get the 100% Cash Rebate?
- How do I apply the 100% Cash Rebate?
- Can multiple accounts participate in the 100% Cash Rebate promotion?
- How to meet the acceding criteria of the 100% Cash Rebate Promotion?
- Can I participate in other promotion with the 100% Cash Rebate Promotion at the same time?
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50% Deposit Bonus
- Which types of account can participate in the 50% Deposit Bonus promotion?
- How to meet the acceding criteria of the 50% Deposit Bonus promotion?
- How to apply for the 50% Deposit Bonus?
- Can multiple accounts participate in the 50% Deposit Bonus promotion?
- How much amount of credit bonus of the 50% Deposit Bonus promotion that can be claimed?
- How long will I receive the 50% Deposit Bonus after applying? See all 11 articles
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Refer A Friend
- When does the Refer A Friend promotion start? Who can participate Refer A Friend promotion?
- What kind of account could participate Refer A Friend promotion?
- Can I apply for the Refer A Friend Promotion voucher in advance?
- How many new client can I redeem for Refer A Friend promotion?
- Is Refer A Friend promotion rewarded in the form of credit?
- I have multiple accounts under the same name, can I have multiple friend referral links of Refer A Friend promotion? See all 7 articles
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