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  1. 帮助中心 | PU Prime | More Than Trading
  2. 账户管理
  3. 账户详情
  1. 帮助中心 | PU Prime | More Than Trading
  2. 账户管理
  3. 账户详情
此组别内的文章
  • 我可以选择我的MT4/MT5交易服务器(包括模拟账户)吗?
  • 我如何重置我的身份验证器?
  • 如果我无法收到来自PU Prime的电子邮件,该怎么办?
  • PU Prime 的杠杆是多少?
  • 如果账户持有人已去世,我该怎么办?
  • 高级验证通常需要多长时间?
  • 账户验证失败的可能原因有哪些?
  • 如果我没有有效的地址证明(POA),该怎么办?
  • 高级验证阶段接受哪些文件?
  • 为什么我需要完成面部验证?
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如何更新我的电子邮件地址?

- 如果您仍在使用您最初注册的电子邮件地址:

1. 登录客户端门户,进入“个人资料”。

 

2. 点击“安全管理”,在电子邮件地址部分选择“修改”按钮。



3. 点击“确认”按钮以继续更改电子邮件地址。(请注意,为确保您账户资金的安全,更改电子邮件地址后,提现将在T+2天内暂停支持。)




4. 在安全认证弹窗中点击“发送验证码”,验证码将发送至您最初注册的电子邮件地址(如果未收到,请检查收件箱或垃圾邮件文件夹)。然后,在提供的字段中输入验证码,点击“确认”继续操作。


 


5. 输入您当前的密码并填写您的新电子邮件地址。然后,点击“发送验证码”,验证码将发送至您的新电子邮件地址(如果未收到,请检查收件箱或垃圾邮件文件夹)。收到后,在提供的字段中输入验证码,点击“确认”完成流程。

 

 

- 如果您不再使用您最初注册的电子邮件地址:

为了保护您账户信息的安全,请使用您的注册邮箱向 info@puprime.com 提交请求。所需提供的详细信息包括:

  1. 全名
  2. 注册电子邮件地址
  3. 新的电子邮件地址
  4. 更改原因
  5. 身份证明正反面照片
  6. 您本人持身份证明的自拍照(下方提供示例供参考)
  7. 身份证明的最后4位数字

提醒:请提供您注册时提交的身份证明。
 




我们收到您的所有信息后,相关部门将在1-3个工作日内处理。

注意:请知悉,成功修改电子邮件地址后,48小时内将无法进行提现操作。
 

 

 

 

 

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Copyright © 2026 PU Prime.

Copyright © 2026 PU Prime.