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  1. 幫助中心 | PU Prime | More Than Trading
  2. 帳戶管理
  3. 客戶專區
  1. 幫助中心 | PU Prime | More Than Trading
  2. 帳戶管理
  3. 客戶專區
此段落內的文章
  • 什麼是客戶中心的支付信息部分?
  • 什麼是客戶中心?
  • 什麼是負餘額保護?
  • 什麼是面部驗證(Proof of Face,POF)?
  • 如何修改安全認證器應用?
  • 如何在不同帳戶貨幣之間轉移資金?
  • 如何在即時聊天中上傳截圖和文件?
  • 如何在客戶入口網站轉帳資金?
  • 如何在客戶專區中更改密碼?
  • 如何在客戶專區中查看交易歷史?
檢視更多

如何重置負餘額?

在登入客戶專區後,導航至「帳戶」並確保選擇了「實盤帳戶」,然後您將看到帳戶中的負餘額旁會出現一個藍色的「重設」按鈕,點擊它以繼續操作。
 
 
彈出一個窗口:“如果您同意重置,您的所有剩餘信用將被扣除”,請點擊“同意”以繼續重置您帳戶中的負餘額和信用。
 
注意
- 請確保所有倉位均已平倉,否則您的交易帳戶下將不會出現重置按鈕。
- 除了PAMM和MAM帳戶外,所有帳戶類型均可進行負餘額重置。
- 如果系統在過去30天內檢測到超過3次負餘額重置請求,處理可能需要長達7天。
- 對於超過3,000美元或等值貨幣的負餘額,處理同樣可能需要長達7天。
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  • Product

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    • Shares
    • ETFs
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    • PU Prime App
    • MetaTrader 4
    • MetaTrader 5
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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Copyright © 2026 PU Prime.

Copyright © 2026 PU Prime.