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  • Trading
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      • PU Prime App
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  1. 幫助中心 | PU Prime | More Than Trading
  2. 帳戶管理
  3. 客戶專區
  1. 幫助中心 | PU Prime | More Than Trading
  2. 帳戶管理
  3. 客戶專區
此段落內的文章
  • 什麼是客戶中心的支付信息部分?
  • 什麼是客戶中心?
  • 什麼是負餘額保護?
  • 什麼是面部驗證(Proof of Face,POF)?
  • 如何修改安全認證器應用?
  • 如何在不同帳戶貨幣之間轉移資金?
  • 如何在即時聊天中上傳截圖和文件?
  • 如何在客戶入口網站轉帳資金?
  • 如何在客戶專區中更改密碼?
  • 如何在客戶專區中查看交易歷史?
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我該如何重置我的驗證器?

請確保您的裝置時區設定為自動,且使用驗證器時未開啟任何 VPN。

為了保護您帳戶資訊的安全,請使用您註冊的電子郵件向 info@puprime.com 提出申請。所需提供的詳細資料包括:

  1. 全名

  2. 註冊電子郵件地址

  3. 更改原因

  4. 身份證明文件正反面照片

  5. 您本人手持身份證明文件的自拍照(下方提供範例供參考)

  6. 身份證明文件的最後4位數字

提醒:請提供您註冊時所提交的身份證明文件。


當我們收到您的所有資料後,相關部門將在1-3個工作日內處理。

注意:成功修改安全驗證器後,提領功能將於48小時內無法使用。




 

 

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Copyright © 2026 PU Prime.

Copyright © 2026 PU Prime.