Why is my IB commission payout different from my calculation?

If the commission amount you calculated differs from the actual payout, this may be due to trade eligibility, applicable rebate rates, your IB structure, or currency conversion. Please refer to the information below for the common reasons that may cause a difference between your estimated and actual commission payout.

Only closed trades are counted

Open or pending trades are not eligible for commission or rebate payout. Non-tradable transactions are also excluded from rebate calculations.
Example:
- If the total rebate is USD 10 per lot, the Master IB may receive USD 6 and the Sub-IB may receive USD 4.
- If you are the Sub-IB, your applicable rebate would be USD 4.

Different product commission rates

Rebate rates may vary depending on the trading instrument.
For example, different rates may apply to XAUUSD, EURUSD, and indices.

Currency conversion differences

Currency conversion may affect the final payout if your trading account currency differs from your IB commission account currency.
The exchange rate applied during processing may cause a difference between your calculated and actual payout.

Important Information

Commission and rebate calculations depend on the applicable IB agreement, trading activity, product, and eligibility conditions.
Rebate rates may vary depending on your individual IB arrangement.
Examples of rebate rates are for reference only and may not reflect the rates applicable to your account.

Need More Help?

If you suspect that your commission payout has been calculated incorrectly or have questions about the payout amount, please contact Customer Support for further review. To help us investigate your request, please provide:

Your PU Prime UID
Your IB account number
The commission or rebate period you are enquiring about
The expected commission amount and actual payout amount
Details of the relevant trades or transactions, if available
A screenshot of your calculation or commission details, if applicable