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How to withdraw funds from my trading account?

You can submit a withdrawal request through the PU Prime Client Portal or PU Prime App. Available withdrawal methods may vary depending on your account.
 
Via Client Portal 

  1. Log in to the Client Portal and go to "Funds".

     

  2. Click "Withdrawal", select the trading account you wish to withdraw from, enter the withdrawal amount, and click "Continue".

     

  3. You can continue with the withdrawal process by selecting an available withdrawal method and completing any required verification.

     

Via PU Prime App
  1. Log in to the PU Prime App.
  2. Select Funds from the bottom navigation bar.
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  3. Select Withdraw.
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  4. Choose the trading account you want to withdraw funds from. 
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  5. Enter the withdrawal amount., then click Continue.
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  6. Choose your preferred payment method to withdraw your funds, then click Submit to complete your withdrawal request.
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Important Information

  • Before submitting your withdrawal request, make sure:
    - You have sufficient available funds in your trading account. 
    - Your withdrawal amount meets the applicable minimum withdrawal requirement. 
    - You have completed full verification, including proof of identity or address. 

 

 

Need More Help?

If you encounter an issue when submitting your withdrawal request, please contact our Customer Support for further assistance. If available, include a screenshot of the issue or error message and the affected trading account number, to help us investigate.