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  1. Help Center | PU Prime | More Than Trading
  2. 계정 관리
  3. 클라이언트 포털
  1. Help Center | PU Prime | More Than Trading
  2. 계정 관리
  3. 클라이언트 포털
이 섹션의 문서
  • Proof of Face (POF) 인증이란 무엇인가요?
  • 거래 계좌가 마이너스 잔액일 때 입금하면 어떻게 되나요?
  • 고객 포털에서 개인 프로필 정보는 어떻게 확인하나요?
  • 고객 포털에서 거래 내역을 확인하는 방법은 무엇인가요?
  • 고객 포털에서 명목 거래액 계산기는 어떻게 확인할 수 있나요?
  • 고객 포털에서 비밀번호를 변경하는 방법은 무엇인가요?
  • 고객 포털에서 지원 티켓을 어떻게 제출할 수 있나요?
  • 고객 포털에서 친구 추천을 위한 고유 추천 링크는 어떻게 확인하나요?
  • 고객 포털에서 프로모션을 신청하는 방법은 무엇인가요?
  • 내 계좌에 크레딧이 존재할 경우 자금을 어떻게 이체하나요?
더보기

거래 계좌가 마이너스 잔액일 때 입금하면 어떻게 되나요?

거래 계좌에 마이너스 잔액이 있고 잔액이 0으로 재설정되기 전에 자금이 입금되면, 입금된 금액이 마이너스 잔액을 상쇄하는 데 사용될 수 있습니다.
 

계좌가 마이너스 잔액인 상태에서 자금을 입금한 경우, 등록된 이메일 주소를 사용하여 info@puprime.com의 PU Prime 고객 지원팀에 연락하여 입금된 자금의 검토 및 환불을 요청할 수 있습니다.
 

검토 후 자격이 인정되면, PU Prime은 마이너스 잔액으로 인해 고객이 불이익을 받지 않도록 입금된 금액을 보상하거나 환불해 드립니다. 고객님께서는 검토 과정을 원활히 진행할 수 있도록 신속히 지원팀에 연락하시기 바랍니다.
 

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Financial Services L.L.C is is licensed by the UAE Capital Market Authority (CMA) under License No. 20200000388 (Fifth Category: Arrangement and Advice) to conduct introduction and promotion of financial services and financial products. The company’s registered address is The Prime Tower, Office No. 1209, Business Bay, Plot No. 68-0, Makani No. 25836 86879, Dubai, United Arab Emirates.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Copyright © 2026 PU Prime.

Copyright © 2026 PU Prime.