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  1. Help Center | PU Prime | More Than Trading
  2. Pengurusan Akaun
  3. Portal Pelanggan
  1. Help Center | PU Prime | More Than Trading
  2. Pengurusan Akaun
  3. Portal Pelanggan
Artikel dalam seksyen ini
  • Apa itu autochartist di Portal Pelanggan?
  • Apa itu Pengesahan Bukti Wajah (POF)?
  • Apa itu Perlindungan Baki Negatif?
  • Apa itu Portal Pelanggan?
  • Apa yang akan berlaku jika saya mendepositkan wang ke dalam akaun dagangan semasa baki negatif?
  • Apakah bahagian butiran pembayaran dalam Portal Pelanggan?
  • Apakah tujuan akaun langsung MT4/MT5 baru?
  • Bagaimana saya boleh mengubah peranti authenticator saya?
  • Bagaimana saya memindahkan dana jika akaun saya mempunyai kredit?
  • Bagaimana untuk melihat butiran ringkasan akaun anda di Portal Pelanggan?
Lihat lebih banyak

Bagaimana untuk menetapkan semula baki negatif?

Selepas log masuk ke Portal Pelanggan, navigasi ke "Akaun" dan pastikan "Live Account" dipilih, kemudian anda akan melihat akaun dengan baki negatif akan muncul "reset" pada butang biru, klik untuk meneruskan.
 
 
Tetingkap muncul "Jika anda bersetuju untuk menetapkan semula, semua kredit baki anda akan ditolak", sila tekan "Setuju" untuk meneruskan dengan menetapkan semula baki negatif dan kredit dalam akaun anda.

Nota:
- Pastikan semua posisi ditutup, jika tidak butang reset tidak akan muncul di bawah akaun dagangan anda.
- Penetapan semula baki negatif tersedia untuk semua jenis akaun kecuali PAMM dan MAM.
- Jika sistem mengesan lebih daripada 3 permintaan penetapan semula baki negatif dalam masa 30 hari yang lalu, pemprosesan mungkin mengambil masa sehingga 7 hari.
- Untuk baki negatif yang melebihi USD 3,000 atau setara, pemprosesan juga mungkin mengambil masa sehingga 7 hari.
 
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  • Product

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    • PU Prime App
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  • Learn

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  • About PU Prime

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

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PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

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Copyright © 2026 PU Prime.