PU Prime Logo
  • Trading
  • Company
  • Learn
  • Partners
  • Sponsorship
Search keyword
Sign Up
EN

Download App

    • Trading Products
    • Forex
    • Metals
    • Indices
    • Commodities
    • Shares
    • ETFs
    • Bonds
    • Trading Platforms
    • PU Prime App
    • PU Copy Trading
    • PU Web Trader
    • MetaTrader 5
    • MetaTrader 4
    • PU Social
    • Trading Conditions
    • Account Types
    • Spreads, Costs & Swaps
    • Deposits & Withdrawals
    • Fee & Charges
    • Trading Hours
    • About
    • About Us
    • PU Prime Reviews
    • Client Notices
    • Newsroom
    • Contact PU Prime
    • Official Channel Verification
    • Help Center
    • Corporate
    • Regulation
    • Legal Documentation
    • Compensation Fund
    • Client Funds Insurance
    • ESG
    • Promotion
    • 13% p.a. Funds Growth
    • Deposit Bonus
    • Rebate Bonus
    • Rebate Bonus
    • Refer-A-Friend
    • First Deposit Cashback
    • NFP Promotion
    • Get Free VPS
    • ID Cash Rebate
    • Journey of Champions
    • Education
    • PU Prime Academy
    • Quiz
    • Webinar
    • Video Tutorial
    • E-books
    • Analysis
    • Market Insights
    • Tools
    • Autochartist
    • Economic Calendar
    • Trading Calculators
    • Currency Heatmap
Search keyword
Sign Up
EN
  • Trading
    • Trading Products

      • Forex
      • Metals
      • Indices
      • Commodities
      • Shares
      • ETFs
      • Bonds
    • Trading Platforms

      • PU Prime App
      • PU Copy Trading
      • PU Web Trader
      • MetaTrader 5
      • MetaTrader 4
      • PU Social
    • Trading Conditions

      • Account Types
      • Spreads, Costs & Swaps
      • Deposits & Withdrawals
      • Fee & Charges
      • Trading Hours
  • Company
    • About

      • About Us
      • PU Prime Reviews
      • Client Notices
      • Newsroom
      • Contact PU Prime
      • Brand Verification
      • Help Center
    • Corporate

      • Regulation
      • Legal Documentation
      • Compensation Fund
      • Client Funds Insurance
      • ESG
    • Promotion

      • 13% p.a. Funds Growth
      • Deposit Bonus
      • Rebate Bonus
      • Rebate Bonus
      • Refer-A-Friend
      • First Deposit Cashback
      • NFP Promotion
      • Get Free VPS
      • ID Cash Rebate
      • Journey of Champions
  • Learn

    • Education

      • PU Prime Academy
      • Quiz
      • Es Webinar
      • Webinar
      • Video Tutorial
      • E-books
    • Analysis

      • Market Insights
    • Tools

      • Autochartist
      • Economic Calendar
      • Trading Calculators
      • Currency Heatmap
  • Partners
  • Sponsorship
  1. Help Center | PU Prime | More Than Trading
  2. Управление счетом
  3. Детали счета
  1. Help Center | PU Prime | More Than Trading
  2. Управление счетом
  3. Детали счета
Статьи в этом разделе
  • Могу ли я выбрать свой торговый сервер MT4/MT5 (включая демо)?
  • Как сбросить мой аутентификатор?
  • Какой уровень плеча у PU Prime?
  • Какие документы принимаются в рамках расширенной проверки?
  • Зачем мне нужно пройти проверку лица?
  • Как обновить мой адрес проживания?
  • Как изменить зарегистрированное имя в моей учетной записи?
  • Почему мое удостоверение личности (POI) было отклонено?
  • Почему мой документ, подтверждающий адрес (POA), был отклонён?
  • Как закрыть/отменить/прекратить мой профиль аккаунта?
Больше

Что делать, если у меня есть дублированный аккаунт?

"PU Prime не поддерживает дублирующие аккаунты. Согласно нашей политике, разрешается регистрировать только один адрес электронной почты с использованием одного документа, подтверждающего личность. Мы просим вас продолжать использовать ваш первоначально зарегистрированный адрес электронной почты для всех торговых операций.

В случае, если вам нужно изменить зарегистрированный адрес электронной почты, вам нужно будет отправить официальный запрос по электронной почте на info@puprime.com. Вы должны отправить запрос на info@puprime.com с вашего зарегистрированного адреса электронной почты. Необходимые данные включают:

1. Полное имя

2. Зарегистрированный адрес электронной почты

3. Новый адрес электронной почты

4. Причина изменения

5. Фотографии обеих сторон вашего документа, подтверждающего личность

6. Селфи с вашим документом, подтверждающим личность (ниже представлен пример для справки)

Как только мы получим всю вашу информацию, соответствующий отдел обработает ее в течение одного рабочего дня."

Share
    • Product
    • Forex
    • Metals
    • Indices
    • Commodities
    • Shares
    • ETFs
    • Bonds
    • Trading Platforms
    • PU Prime App
    • MetaTrader 4
    • MetaTrader 5
    • PU Social
    • PU Copy Trading
    • Learn
    • PU Prime Academy
    • Quiz
    • Webinar
    • Video Tutorial
    • E-books
    • About PU Prime
    • About Us
    • PU Prime Reviews
    • Client Notices
    • Newsroom
    • Contact PU Prime
    • Help Center
    • Corporate
    • Regulation
    • Legal Documentation
    • Compensation Fund
    • Client Funds Insurance
    • ESG
  • Product

    • Forex
    • Metals
    • Indices
    • Commodities
    • Shares
    • ETFs
    • Bonds
  • Trading Platforms

    • PU Prime App
    • MetaTrader 4
    • MetaTrader 5
    • PU Social
    • PU Copy Trading
  • Learn

    • PU Prime Academy
    • Quiz
    • Webinar
    • Video Tutorial
    • E-books
  • About PU Prime

    • About Us
    • PU Prime Reviews
    • Client Notices
    • Newsroom
    • Contact PU Prime
    • Help Center
  • Corporate

    • Regulation
    • Legal Documentation
    • Compensation Fund
    • Client Funds Insurance
    • ESG
Facebook X LinkedIn Instagram YouTube TikTok Telegram

Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the United States, China, India, the Philippines, Singapore, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

PU Prime Financial Services L.L.C is is licensed by the UAE Capital Market Authority (CMA) under License No. 20200000388 (Fifth Category: Arrangement and Advice) to conduct introduction and promotion of financial services and financial products. The company’s registered address is The Prime Tower, Office No. 1209, Business Bay, Plot No. 68-0, Makani No. 25836 86879, Dubai, United Arab Emirates.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 18 Cavendish St, Claremont, Cape Town, 7708, South Africa.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Copyright © 2026 PU Prime.

Copyright © 2026 PU Prime.