Why am I unable to login to PU Social?

If you are unable to log in to PU Social, you may have entered an incorrect email address or password. Check your login credentials and follow the steps below to reset your password if you have forgotten it.

Troubleshooting

• Check Your Login Credentials

  If you see the "Invalid username or password" error message on the PU Social login page, make sure you have entered the correct email address and password associated with your PU Social account. If you have forgotten your password, follow the steps below to reset it.
   

  Reset Your PU Social Password

  1. On the PU Social login page, select Forgot password?

  2. A password reset confirmation message will appear, prompting you to check your email.

  3. Check your registered email inbox for the password reset email from PU Social. If you cannot find it, check your Spam or Junk folder.

  4. Open the email and select the password reset link.

  5. You will be redirected to the password reset page. Enter your email address, new password, and confirm your new password, then select Reset.

  6. Return to PU Social and log in using your updated password.

Need More Help?

If you are still unable to log in to PU Social after checking your credentials or resetting your password, please contact our Customer Support for further assistance.