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How do I stop receiving account statements from PU Prime?

You can stop receiving account statements by submitting an unsubscribe request from your registered email address. The request applies to both Daily and Monthly Statements for the trading accounts you specify.

 
How to Stop Receiving Account Statements
To unsubscribe from account statements, follow these steps:
  1. Send an email from your registered email address to info@puprime.com.
  2. Include the trading account number(s) for which you wish to stop receiving statements.
  3. Submit your request and wait for it to be processed.
Once your request has been processed, Daily and Monthly Statements will no longer be sent for the specified trading accounts.

 
What Happens Next?
Once your request has been successfully processed, Daily and Monthly Statements will no longer be sent for the specified trading account(s).

 
Important Information
  • You will be unsubscribed from both Daily and Monthly Statements. You cannot unsubscribe from only one statement type.
  • If you open a new additional account, account statements will be sent by default.
  • To stop receiving statements for a new additional account, you must submit a new unsubscribe request.

     
Need More Help?
If you have submitted an unsubscribe request but continue to receive account statements, please contact our Customer Support and provide the affected trading account number.