How do I update my contact number?
In order to protect the security of your account's information, you should submit the request to info@puprime.com using your registered email. The necessary details include:
- Full Name
- Registered Contact Number
- New Contact Number
- Reason for the Change
- Photo of both the front and back of your Proof of Identity
- A selfie of yourself holding your Proof of Identity (An example is provided below for reference)
- Last 4 digits of your Proof of Identity
Reminder: Please provide the proof of identity you submitted during the sign-up registration.
Once we received all your information, relevant department will process it within 1-3 working days.
Note: Please be advised that withdrawals will be unavailable for 48 hours after successful modification of your contact number.
