Account Details
- How can I unsubscribe from PU Prime emails?
- What is Dynamic Leverage and how does it work?
- Can I choose my MT4/MT5 trading server (including Demo)?
- How to change my account leverage in PU Prime APP?
- How can I track the status of my account approval?
- What to do if I can't receive emails from PU Prime?
- What is the leverage of PU Prime?
- What are the possible reasons for account verification failure?
- What do I do if I don't have a valid proof of address (POA)?
- Why do I need to complete face verification?
- How can I change the registered name on my account?
- Why was my Proof of Identity (POI) rejected?
- Why was my Proof of Address (POA) rejected?
- What will happen if I fail to submit my ID and/or POA during registration?
- Does PU Prime accept clients from all countries?
- What are the account opening document requirements in PU Prime?
- How to close or delete my trading account?
- How many trading accounts can I open?
- How long does it take to complete the account opening application?
- How to continue my account registration while my email address has been registered?
- What if my deposit funds have been covered by a negative balance?
- What to do if I have a duplicated account?
- Why does it show "inactive account"?
- Why is my account inactive?
- How to check if my account is archived?
- How can I set my account to read only status?
- Can I request to archive my account?
- Can I retrieve my archived account?
- Why can’t I change my account leverage?
- How to change my account leverage?
