Account Details
- What leverage applies to each trading product?
- What documents are accepted as part of the Plus Verification?
- How do I remove my credit bonus?
- How can I unsubscribe from PU Prime emails?
- What is Dynamic Leverage and how does it work?
- Can I choose my MT4/MT5 trading server (including Demo)?
- How to change my account leverage in PU Prime APP?
- How can I track the status of my account approval?
- What to do if I can't receive emails from PU Prime?
- What is the leverage of PU Prime?
- What do I do if I don't have a valid proof of address (POA)?
- Why do I need to complete face verification?
- How do I update my residential address?
- How can I change the registered name on my account?
- Why was my Proof of Identity (POI) rejected?
- Why was my Proof of Address (POA) rejected?
- What will happen if I fail to submit my ID and/or POA during registration?
- Is there an age requirement for opening a trading account?
- Does PU Prime accept clients from all countries?
- Can I change my account type, currency, or platform?
- What are the account opening document requirements in PU Prime?
- How do I close or delete my live trading account?
- How many trading accounts can I open?
- How long does it take to complete the account opening application?
- How do I continue my account registration if my email address is already registered?
- What if my deposit funds have been covered by a negative balance?
- What should I do if I have a duplicate account?
- Why does it show "inactive account"?
- Why is my account inactive?
- How to check if my account is archived?
