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  1. Help Center | PU Prime | More Than Trading
  2. Trading Related
  3. Stop Out
  1. Help Center | PU Prime | More Than Trading
  2. Trading Related
  3. Stop Out
Articles in this section
  • Can I request a review of my PU Prime stop-out loss?
  • How can I reduce the risk of a PU Prime stop-out?
  • What if the EA or CopyTrade trading strategies causes my account being Stop-out?
  • When does PU Prime automatically close positions during a stop-out?

When does PU Prime automatically close positions during a stop-out?

A stop-out is the automatic closing of open positions when your account’s margin level falls below 20%. The system closes positions to reduce your account’s margin requirements. This mechanism applies automatically and cannot be switched off or adjusted on request.

 
When are a margin call and stop-out triggered?
Account Margin LevelWhat Happens

50% or below

A margin call is triggered, warning that your account has insufficient equity relative to its used margin.

Below 20%

A stop-out is triggered, and the system begins closing open positions automatically.

A margin call and a stop-out are based on your account’s margin level, rather than its balance alone.
 
How is my margin level calculated?

Margin level = (Equity ÷ Used margin) × 100%

- Equity: Your account balance adjusted for floating profits and losses and any applicable credit.
- Used margin: The total margin required to maintain your open positions.

Your margin level changes as your equity or used margin changes.
 
 
Which positions are closed first?
The system starts with the position carrying the largest floating loss.
After each closure:
  1. Your account’s margin level is recalculated.
  2. Further positions close if necessary.
  3. The process continues until the margin level rises above the stop-out level or no open positions remain.
A stop-out does not necessarily close every position. If closing a position with a larger floating loss restores your margin level above the stop-out level, the remaining positions stay open.
 
 
Which positions are subject to stop-out?
All open positions on the account are subject to the applicable margin requirements and stop-out mechanism, including positions opened:
  • Manually through your trading platform.
  • Automatically through an Expert Advisor.
The stop-out assessment is based on the account’s overall margin level, rather than how a position was opened.

 
Why were my positions closed below a 20% margin level?
The 20% stop-out level is a trigger level, not a guaranteed execution level.
  • Market execution: Positions close at the available market prices when the closing orders are processed.
  • Rapid price movements: Your equity and margin level may continue falling during execution.
  • Final margin level: Your recorded margin level may therefore be below 20% when a position closes.

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  • Product

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

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PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime LLC is a company registered in St. Vincent and the Grenadines, whose registration number is 271 LLC 2020, with registered address at Euro House, Richmond Hill Road, Kingstown, VC0100, St. Vincent and the Grenadines, P.O. Box 2897.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

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