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  1. Help Center | PU Prime | More Than Trading
  2. Trading Related

Account Statement

  • Can I delete some trades history from my statement ?
  • How long can I view my statement ?
  • How to get the statement

Trading Knowledge

  • What does an ‘off-quote’ message mean?
  • What is Swap Fee? PU Prime Swap Fees explanation.
  • What is PU Prime's stop out level?
  • How to check long/short swaps charge?
  • What is PU Prime's trading hours?
  • How to check long/short swaps charge after place a trade?
See all 36 articles

Calculation

  • Difference between pips and point/pipettes?
  • Do I need to have a free margin to lock positions in my trading account?
  • How does margin requirement is calculated?
  • How is the leverage ratio determined in CFD trading?
  • How spreads was calculated?
  • What are swap or overnight fees, and how are they calculated?
See all 12 articles

Indicators

  • Where is the folder of Indicators?
  • How do I add the indicator of KDJ?
  • How do I add the indicator of MACD?
  • How do I add the indicator of Moving Average?

Slippage

  • Can I avoid Slippage completely?
  • Does my preset price would be exactly of my final execution price?
  • How Does Slippage Work?
  • What factor can cause Slippage?
  • What is positive Slippage and negative Slippage?
  • What is Slippage?
See all 9 articles

Products & Services

  • What is Rollover date? Why will be charged?
  • How many currency pairs does PU Prime offer?
  • Why did my account been deducted/withdraw?
  • What is the average spread on Gold?
  • How much is the rollover fee?
  • What is the average spread on EURUSD?
See all 8 articles

Stop Out

  • Can I adjust the Stop-out level?
  • Can you reimburse the Stop-out amount?
  • How to prevent stop out?
  • What if the EA or CopyTrade trading strategies causes my account being Stop-out?
  • What is stop out?
  • What is the Stop Out Level and how is it calculated?
See all 8 articles

Margin Call

  • Can I still open new position when margin level below 50%?
  • What happens if I have no free margin left in my account?
  • What is Margin Call?
  • What is Margin?
  • What is the Margin Call Level and how is it calculated?
  • When does a margin call and stop out occur?
See all 7 articles

TP/SL

  • What is Stop Loss (S/L)?
  • What is Take Profit (T/P)?
  • Why is the S/L not activated?
  • Why is the S/L price not on the chart?
  • Why is the T/P not activated?
  • Why is the T/P price not on the chart?
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  • Product

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    • Shares
    • ETFs
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  • Trading Platforms

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  • Learn

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  • About PU Prime

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, Singapore, the United States, China, and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple licensed entities operating across different jurisdictions, each authorised to provide specific financial services in accordance with local regulations. Upon registration, you will be assigned to the entity that corresponds with your location and complies with the applicable regulatory requirements. The entity you are registered with will govern your trading activities, which will be subject to the oversight and regulations of its respective regulatory authority. While these authorities have granted a securities or investment dealer license to the respective entity, they do not endorse the products offered.

PU Prime Limited is securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime (Pty) Ltd is a financial service provider authorised and regulated by the Financial Sector Conduct Authority of South Africa under FSP No. 52218, with registered address at 37 Harley Street, Ferndale, Randburg, Gauteng 2194, South Africa.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd. Before trading any products offered by PU Prime Trading Pty Ltd, we recommend that you review our Target Market Determination (TMD) to assess whether you fall within our target market. Additionally, please ensure you read our Product Disclosure Statement (PDS), Financial Services Guide (FSG), and other relevant legal documents to fully understand the associated risks.

Finzero Cap Ltd. is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

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Copyright © 2025 PU Prime.