What documents are accepted as part of the Plus Verification?
Plus Verification is an enhanced identity verification process used to improve account security. It may also be required to enable certain services, such as International Bank Transfer.
To complete Plus Verification, you must provide the required identification, Proof of Address (POA), bank statement, and the required financial information. The documents must meet the applicable validity and content requirements outlined below.
Required Documents
- A valid national identification card or passport
- A Proof of Address (POA) issued within the last 3 months
- A bank statement issued within the last 3 months
Bank Statement Requirements
Your bank statement must include:
- Full Name
- Address
- Document Header
- Transaction Records
Important Information
- All documents must be valid and complete.
- The information shown on the documents must be clear and readable.
Need More Help?
If you have questions about the documents required for Plus Verification or encounter an issue during the verification process, please contact our Customer Support for further assistance. If applicable, include a clear copy of the document or a screenshot of the error message to help us investigate the issue.
