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  1. Help Center | PU Prime | More Than Trading
  2. Trading Related
  3. Trading Issue
  1. Help Center | PU Prime | More Than Trading
  2. Trading Related
  3. Trading Issue
Articles in this section
  • Why did my order fill at a different price?
  • What if there is an unauthorized trade in my account?

Why did my order fill at a different price?

Your order may be filled at a different price because the market price changed between the time you submitted the order and when it was executed. This difference is called slippage. It can result in a better or worse execution price and may occur under normal live trading conditions.
 
How is my execution price determined?
A market order is executed at the best available price when it is processed.
  • Displayed price: The price you see before submitting the order may change after execution.
  • Available volume: If your order exceeds the volume available at one price, it may be filled across multiple price levels.
  • Final price: Execution across multiple levels may result in an average execution price that differs from the initially displayed price.

When is slippage more likely?
Slippage can occur when the expected price is no longer available at execution, particularly during:
  • High volatility: Prices may move rapidly around economic releases, central bank announcements or unexpected news.
  • Low liquidity: There may be insufficient trading volume available at the expected price.
  • Market gaps: Prices may jump between levels, particularly when market opening.
  • Large lots orders: The requested volume may exceed the volume available at one price.
  • Connection issue: A slow or unstable connection may delay order transmission while market prices continue to change.
During stable conditions, the displayed and execution prices may be the same or close. During fast-moving markets, the difference may be larger.
 
 
What is the difference between positive and negative slippage?
Slippage TypeBuy OrderSell Order
Positive slippageStop Loss executes above the expected price.Stop Loss executes below the expected price.
Negative slippageStop Loss executes below the expected price.Stop Loss executes above the expected price.
Both types can occur. Positive slippage gives you a more favorable execution price.

 

What should I check before placing an order?
  • Economic announcements: Check whether major news is scheduled.
  • Trading hours: Be aware of market openings, closings and holiday periods.
  • Order size: Larger orders may require execution across multiple price levels.
  • Connection quality: Ensure your internet connection is stable.
  • Risk settings: Allow for the possibility that a Stop Loss may execute beyond its selected level.

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

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