What does the "invalid account" error message mean?
This is usually due to incorrect account, incorrect password or wrong server selection, etc.
Our live account server is PUPrime-Live / PUPrime-Live 2 / PUPrime-Live 3/ PUPrime-Live 4 / PUPrime-Live 5 and demo account server is PUPrime-Demo. Please enter the correct account information and try to log in again.
When entering your password, please note the difference in letter case and the difference between the letter O and the number 0. Kindly note that there should be no blank spaces before, during and after the account number and password.