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  1. Help Center | PU Prime | More Than Trading
  2. Account Management
  3. Account Details
  1. Help Center | PU Prime | More Than Trading
  2. Account Management
  3. Account Details
Articles in this section
  • What leverage applies to each trading product?
  • What documents are accepted as part of the Plus Verification?
  • How do I remove my credit bonus?
  • How can I unsubscribe from PU Prime emails?
  • What is Dynamic Leverage and how does it work?
  • Can I choose my MT4/MT5 trading server (including Demo)?
  • How to change my account leverage in PU Prime APP?
  • How can I track the status of my account approval?
  • What to do if I can't receive emails from PU Prime?
  • What is the leverage of PU Prime?
See more

What are the account opening document requirements in PU Prime?

To open a PU Prime account, you need to provide valid Proof of Identity (POI) and Proof of Address (POA) documents for account verification. The accepted documents and applicable requirements are provided below.
 

Proof of Identity (POI)

The following documents are accepted as Proof of Identity (POI):
  1. National ID - Both front and back sides
  2. Driver's License
  3. Passport - Including the signature page, with all four corners clearly visible
  4. Residence Permit / Residence Card / Work permit
POI Document Requirements:
- Documents must be clear and readable
- Black and white documents are not accepted
- Edited or handwritten documents are not accepted
- Scanned or photocopied documents are not accepted
 
Document Content
- Full name
- Date of birth (YYYY/MM/DD)
- Clear photo of the applicant
- Validity period

 
Proof of Address (POA)
 

The following documents are accepted as Proof of Address (POA):

  1. Utility bill
  2. Bank statement
  3. Insurance document
  4. Phone bill
  5. Land valuation certificate
  6. Lease agreement
  7. Lease contract with an official seal
  8. Other acceptable documents showing your residential address

POA Document Requirements:
- Be issued within the last six months
- Clearly show your full name
- Clearly show your valid residential address
- Clearly show the document date

 

POA Document Quality Requirements:
- Black-and-white documents are not accepted
- Edited or handwritten documents are not accepted
- Scanned or photocopied documents are not accepted
- Official PDF documents are accepted if they are digitally issued by the relevant authority or service provider

 

Important Information
 
  • Both Proof of Identity (POI) and Proof of Address (POA) are required for account verification.
  • Once your Proof of Identity has been successfully verified, you will receive your MT4/MT5 account number and password and can commence trading.
  • If your Proof of Identity (POI) has been approved, you can trade even if your Proof of Address (POA) has not been submitted or is deemed invalid.
  • Withdrawals will not be permitted until your Proof of Address has been successfully verified. 
  • Providing clear and valid documents that meet the requirements can help avoid delays in the verification process. 


 

Need More Help?
If you have questions about the documents required for account opening or your documents are rejected during verification, please contact our Customer Support for further assistance.

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Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of the United States, Canada, Singapore, Australia, Iran, China, the Philippines, North Korea, India, Cuba, Cyprus, American Samoa, Guam, the Northern Mariana Islands, or Puerto Rico. It is also not intended for distribution to, or use by, any person or entity located in jurisdictions listed on the FATF “blacklist” or subject to major global sanctions lists, or in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime LLC is a company registered and authorised by the St. Vincent and the Grenadines Financial Services Authority, whose registration number is 271 LLC 2020, with registered address at Euro House, Richmond Hill Road, Kingstown, VC0100, St. Vincent and the Grenadines, P.O. Box 2897.

PU Prime Ltd, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

PU Prime Limited, incorporated in the Republic of Seychelles, is a securities dealer authorised and regulated by the Financial Services Authority of Seychelles under License No. SD050, with its registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

P.U.P. Integrated Services Limited is a company incorporated in the United Kingdom under Company Registration No. 17424116, with its registered address at C/O Greenwoods Legal Services Limited, Queens House, 55–56 Lincoln’s Inn Fields, London, United Kingdom, WC2A 3LJ. P.U.P. Integrated Services Limited provides administrative payment facilitation services on behalf of the relevant licensed entities within the PU Prime Group. It does not offer regulated financial products, provide trading services or hold itself out as a regulated payment services provider.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

PU Prime (CY) Limited is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. PU Prime (CY) Limited facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

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