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How to deposit funds via credit card?

You can deposit funds into your PU Prime trading account using a credit card through the Client Portal or PU Prime App.

On Client Portal

  1. Log in to the PU Prime Client Portal.

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  2. Go to the Deposit section.

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  3. Select your preferred trading account number and fill in the deposit amount.

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  4. Select Credit/Debit Card as your deposit method, then select Continue.

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  5. Check the deposit amount and trading account number and then click "Pay Now".

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  6. Enter the required card details and "Place Your Oder".

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  7. Once the deposit request is successfully submitted, the deposit details will be displayed after the verification is completed, your funds will reach your trading account automatically.

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On PU Prime App
  1. Open the PU Prime App and log in to your account.
  2. Select Profile and go to the Deposit section.
  3. Select your preferred trading account.
  4. Enter the deposit amount, then select Continue.
  5. Select Credit/Debit Card as your deposit method, then select Continue.
  6. Review the deposit details, then select "Pay Now".
  7. Enter the required card details and "Place Your Oder"
  8. Once the deposit request is successfully submitted, the deposit details will be displayed after the verification is completed, your funds will reach your trading account automatically.
  9. Once you successfully submit your credit card deposit:
    - A confirmation will be sent after the deposit request is successfully submitted.
    - The deposited funds will appear in your trading account once the processing is completed.

Important Information
  • The name registered on your PU Prime account must match the name on the credit card used for the deposit.
  • PU Prime does not accept AMEX and Union Pay for credit card deposits.
  • Deposit processing times may vary depending on the bank or financial institution.

Troubleshooting

If your credit card deposit cannot be completed because an error message is displayed, try the solutions below based on the platform you are using.

Client Portal
- Check that you are using a supported browser.
- Refresh the page and try again.
- Clear your browser cache and cookies.
- Log in to the Client Portal again.
- Retry the credit card deposit.

PU Prime App
- Make sure you are using the latest version of the PU Prime App.
- Close and reopen the app.
- Clear the app cache.
- Check your internet connection.
- Log in to the app again.
- Retry the credit card deposit.
 
 
Need More Help?

If you are unable to complete your credit card deposit after trying the troubleshooting steps above, please contact our Customer Support for further assistance.