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How long does it take to receive my deposit?

Deposit processing times vary depending on the payment method and payment provider. Most deposits are reflected in your trading account shortly after the payment is successfully processed.

Estimated Deposit Processing Time

  • International Wire Transfer: 2–5 business days

  • Credit/Debit Card: Immediate

  • E-Wallets: Immediate

  • Indonesia Instant Bank Transfer: Immediate

  • Malaysia Instant Bank Transfer: Immediate

  • South Korea Local Bank Transfer: Within 1 hour

  • Vietnam Instant Bank Transfer: Immediate

  • Thailand Instant Bank Transfer: Immediate

  • South Africa Bank Transfer: Immediate

  • Nigeria Instant Bank Transfer: Immediate


Important Information
 

  • The name registered with the deposit payment method must match the name registered on your PU Prime account.

  • A name mismatch may result in the deposit being rejected or may cause processing delays.

  • International Wire Transfer deposits may take longer than the standard timeframe due to financial institution holidays, public holidays, or other banking processing delays.

  • Actual processing times may vary depending on the payment provider and banking conditions.

 

Need More Help?
If your deposit has not been reflected in your trading account after the estimated processing time, please contact our Customer Support for further assistance. If available, include your trading account number, proof of payment, and a screenshot of the issue or error message to help us investigate.