How to reset the account balance in a Demo Account?
Reset your demo account balance via Client Portal
If your accounts are in grid view:
Log in to your PU Prime Client Portal.
Navigate to Account and select your Demo Account.
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Click Edit.
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Select Edit Balance.
Enter the desired balance for your Demo Account.
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Click Confirm to complete the balance update.
If your accounts are in list view:
Log in to your PU Prime Client Portal.
Select Accounts from the left-hand menu.
Select the List View icon.
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Locate your Demo Account and select Edit Balance.
Enter the desired balance for your Demo Account.
Confirm the update to complete the process.
Reset your demo account balance via PU Prime App
- Log in to the PU Prime App.
- Select Trades from the bottom navigation menu.
- Tap the account section at the top of the screen to open Account Management.
- Locate your Demo Account and select Reset.
- Enter your desired Demo Account balance.
- Confirm the reset to complete the process.
Important Information
You can reset your Demo Account balance through either the Client Portal or PU Prime App.
The Client Portal instructions differ depending on whether you use Grid View or List View.
Make sure you select the correct Demo Account before changing its balance.
Enter the desired virtual balance before confirming the update.
Resetting your Demo Account balance changes your Demo Account's virtual funds. It does not add or withdraw real funds from your Live Account.
