How to create a Deposit Order via Client Portal
To proceed with a deposit, clients are required to create a deposit order through the Client Portal. Once the deposit order is successfully created, our team will be able to proceed with deposit processing so that the funds can be credited to the account balance. Please note that creating a deposit order follows the same steps as depositing funds via the Client Portal.
Why do I need to create a deposit order?
Creating a deposit order allows us to process your deposit accurately and credit the funds to your account balance.
How to create a deposit order:
- Log in to the Client Portal and go to "Funds". Alternatively, you may click the "Deposit" button located at the top-right corner of your Client Portal, which will redirect you directly to the deposit page.
- Click "Deposit", select the trading account you wish to fund, enter the deposit amount, and click "Continue".
- Choose your preferred deposit payment method and fill in the required information. Review your payment details carefully, then click “Pay Now” to proceed. Once this step is completed, your deposit order will be successfully created.
Important: If a deposit is submitted with incorrect information, the transaction may be delayed or unsuccessful. Please ensure all details are accurate, especially:
- Wallet address
- Selected network base
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Bank transfer details
