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How do I change the language settings?

You can change the display language of the Client Portal or PU Prime App through the language settings.

 
Via Client Portal
  1. Log in to the Client Portal.
  2. Click the Language button at the top-right corner of the page.
  3. Select your preferred language from the available options.
  4. Once selected, the Client Portal will update to your chosen language.
    20260218-113604.png

 

Via PU Prime App
  1. Log in to the PU Prime App and select the Profile icon in the upper-left corner.
    20260926-232811.jpg
     
  2. Click on the Settings icon.
    20260927-001712.jpg
     
  3. Click Language. 
    20260927-001909.jpg
     

  4. Select your preferred language from the available options.  Once selected, the PU Prime App will update to your chosen language.

 

Important Information
  • Changing the language only affects the display language of the selected platform.

 

Troubleshooting
  • Unable to find the Language option: Make sure you are accessing the latest version of the Client Portal or PU Prime App.
  • Language does not change: Close and reopen the Client Portal or PU Prime App after selecting your preferred language.