How to transfer funds between different account currency?
You can transfer funds directly through the Client Portal between accounts with the same base currency. If you need to transfer funds between accounts with different base currencies, such as from a USD account to an EUR account or any other account currency, simply submit a request by email, and our team will assist with the transfer.
Send an email from your registered email address to info@puprime.com using the format below:
*Copy and paste the format below.
Internal Fund Transfer Request
From: [Trading Account Number] | Currency: [Currency Type]
To: [Trading Account Number] | Currency: [Currency Type]
Total Amount to Transfer: [All] / [Specific Amount]
Important Information
- Exchange rate differences resulting from the currency conversion will be borne by the client.
- All Credit Bonus will be removed from your account following the internal fund transfer and cannot be reinstated or reimbursed.
- The relevant department will process your request within 1–3 working days.
- In accordance with AML requirements, if funds have been converted to another currency, the converted amount must be transferred back to the original currency account before a withdrawal can be processed.
Need More Help?
If you have questions about your internal transfer request or have not received an update within the expected processing time, please contact our Customer Support for further assistance.
