How do I complete the Plus Verification?
Plus Verification may be required to enable certain services, such as International Bank Transfer, and may require additional supporting documents based on the information submitted during General Verification. If you have not completed your Plus Verification, you can continue the verification process through the Client Portal or PU Prime App by following the steps below.
On Client Portal
- Log in to your Client Portal.
- Select "Profile", then click "Verification"
- Select "Plus" and click "Submit" in Bank Transfer Verification
- Fill in the required Financial and Trading Details.
- Complete the required fields to verify your information, then click "Next".
- Select your Identity Document Type and fill in your Identity Number and Click "Next"
- Upload your Identity Document and Click "Next".
- Follow the on-screen instructions to continue the account verification process.
- Submit the required documents and information as prompted.
- Once submitted, your submission will be reviewed within 1–3 working days. You will receive an update at your registered email address once the review is completed.
On PU Prime App
- Log in to the PU Prime App.
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Select your profile information section.
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Select Verification.
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Select the Plus tab.
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Select which Plus verification that you wish to verify to complete your Plus Verification process.
- Follow the on-screen instructions to continue the account verification process.
- Submit the required documents and information as prompted.
- Once submitted, your submission will be reviewed within 1–3 working days. You will receive an update at your registered email address once the review is completed.
Important Information
- Plus verification may require clients to provide additional documents, depending on the information and documents submitted during the general verification process.
- Clients should ensure that all submitted documents are clear, complete, valid, and readable to avoid delays in the verification process.
