How do I complete the Plus Verification?

On Client Portal

1. Log in to your Client Portal.
2. Select "Profile", then click "Verification"
3. Select "Plus" and click "Submit" in Bank Transfer Verification
4. Fill in the required Financial and Trading Details.
5. Complete the required fields to verify your information, then click "Next".
6. Select your Identity Document Type and fill in your Identity Number and Click "Next"
7. Upload your Identity Document and Click "Next".
8. Follow the on-screen instructions to continue the account verification process.
9. Submit the required documents and information as prompted.
10. Once submitted, your submission will be reviewed within 1–3 working days. You will receive an update at your registered email address once the review is completed.

On PU Prime App

1. Log in to the PU Prime App and tap "Profile".
2. Tap your account name and UID at the top of the Profile page to open your account overview.
3. Tap "Authentication" to view your verification status.
4. Tap "Plus", then tap on "Verify"
5. Tap "Start Verification"
6. Fill in the required Financial and Trading Details.
7. Select "All other Countries except the one(s) below" to confirm your country of residence, then click "Continue".
8. Choose the appropriate Identity Document and upload your Identity Document accordingly.
9. Follow the on-screen instructions to continue the account verification process.
10. Submit the required documents and information as prompted.
11. Once submitted, your submission will be reviewed within 1–3 working days. You will receive an update at your registered email address once the review is completed.
     

Important Information
 

• Plus verification may require clients to provide additional documents, depending on the information and documents submitted during the general verification process.
• Clients should ensure that all submitted documents are clear, complete, valid, and readable to avoid delays in the verification process.